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It has been 33 years since I entered the cosmetics industry. Yes, I grew up in a cosmetics factory founded by my parents. It's funny to say, our family's heirloom is a "basin". Since I was a child, I have listened to the bosses of major brands and distributors discussing the sales status and operation mode of this industry. I also developed products with my parents and educated market operators. Since I was a child, I have deeply felt that "Made In Taiwan" is something to be proud of! But, unfortunately, as I grew up, I gradually realized the challenges of MIT products in the global market. Unchangeable high tariffs and several failures made my heart skip a beat. In desperation, I questioned my abilities and contemplated giving up, but just then, the phone rang.
Vic, on the other end of the phone, said to me excitedly, "Tooony! I have gained the qualification of the exclusive agency of the Grasse Institution of Perfumery in Taiwan; they are leaders in the perfumery industry!"
Looking back, the luckiest thing was Vic's invitation, because of him, DQNN could establish success. It also includes up to 10 wonderful failure experiences before, and the records of these experiences are also hung on the wall of my office, to remind myself every day, to be fully prepared for the next step. I realized that only by reminding myself of my past failures can I learn from them, reflect on them, and face future challenges.
I want to express my gratitude to Vic for giving me this opportunity and giving me the courage to start DQNN! Now, the story of DQNN truly begins...
Not long after launching DQNN, we faced the three-year challenge of Covid-19. During that time, we began to organize our collection of fine fragrance treasures and gradually established connections with France and Japan for online fragrance education and teaching material planning, while also promoting the value of Taiwan.
Every day, we are exploring and pushing our boundaries, not just in the realm of fragrance education, but also in the extension of culture. Over the past three years, we have constantly pondered how far we can go, how far our influence can reach, and how we can transform ourselves into an invisible force and establish the value of NuanNan.
DQNN and I, Tooony, are not simply seeking to make money. Whether it is tens of thousands or hundreds of millions, money has never been my primary motivation. My passion comes from the desire to convey Taiwanese values, fueled by courage and enthusiasm, and driven by the vision of creating a better future for Taiwanese culture. When we gather like-minded partners and have the resources to implement change, the inner surge of anticipation and exploration becomes the driving force behind our progress.
"Fragrance Education" is not just our job; it is our mission. We are enthusiastic about contributing to Asian fragrance culture, even if our name is not etched in history.
This desire fuels our drive to continuously seek breakthroughs and engage in discussions with new fragrance factories to explore new possibilities. We will always hold on to this passion, regardless of the challenges or the possibility of failure. This embodies the spirit of Nuan Nan in the Eastern District, and our vision is "Born for Taiwan, burning for fragrance!"
We are filled with enthusiasm and possess strong execution capabilities, but we also acknowledge the importance of aligning with the SDGs (Sustainable Development Goals) to achieve our objectives in the most eco-friendly manner. As I reflect on my life's growth process, I consider the cultural norms that DQNN must embody to realize this vision. It is essential that the core culture of DQNN remains unaffected and does not require adjustments due to the various courses, services, and partners we may encounter in the future. These cultural norms will serve as DQNN's unique guiding principles from upstream to downstream, encompassing raw materials to finished products, the R&D process, as well as the overall experience and learning journey.
The establishment of these cultural norms stems from my personal growth experiences, what I have observed and learned in the cosmetics industry, and the values instilled in me through my upbringing. These guidelines have been an integral part of my practices throughout my career, as I've been engaged in formula research and development, market education, and hands-on investigations over an extended period.
This time, I have compiled all the elements and sorted out the core principles by repeatedly confirming the aspirations of the warm-hearted people in the East District for the next 10 years. I have also considered the expected contributions of each service to the fragrance industry. The three core principles that emerged are as follows:
1. Simplifying Complexity. 2. Cherishing Recipes. 3. Living Green.
At DQNN, we have a core belief that "simplifies complexity". If something gets too complicated, we'd rather simplify it. This is our spirit. "Collect information" first, then "compile information", and finally present it in a concise and easy-to-understand "A4 report", and then continue to "check" and "backtrack". At DQNN, this attitude is not only necessary, but also our rule of thumb.
Our products, every fragrance, is influenced by every single ingredient, and even the tiny addition of 1ppm can affect the overall result. So it would be a never-ending quest if we don't simplify the process. The content of our courses is also researched, collected, and evaluated under this attitude to extract the most essential parts, and to try bravely after fully assessing the risks.
At DQNN, we know that there is only one earth, and we have a responsibility to protect it together. Therefore, we incorporated this concept into our second guideline "Cherishing Recipes". We firmly believe that every fragrance and every formula represents a kind of respect and responsibility. The perfect combination of each fragrance not only needs to respect the individuality of each ingredient, but also needs to be elegant and consider the environmental tolerance.
For this kind of respect and love, we have paid practical actions. Insist on using only the highest quality ingredients and respect the value of each ingredient. And to ensure that throughout the production process, the formula design minimizes the impact on the environment. We focus on ease of use and efficiency, and through continuous innovation and optimization, we ensure our formulations maximize their effectiveness while reducing our impact on the planet.
"There is only one earth" and cherish it together. In DQNN, the "Cherishing formula" is not only a simple criterion, but also our respect and responsibility for this world.
Since 2019, our sustainable goal has been the foundation for creating a sustainable cycle of green life.
Starting from May 2019, DQNN has embarked on a new path of sustainable development. We not only envision a green life but also actively put that vision into action. Our commitment lies in addressing the issue of overproduction in the cosmetics industry. Guided by the goal of "A Greener Lifestyle," we strive to use and produce products efficiently while safeguarding the environment.
"When the wrong fragrance meets the product, the degree of pollution is more terrifying than plastic."
According to data released by Commonwealth Magazine in the same year, nearly 1 billion kilograms of cosmetics are discarded globally every year. Through in-depth investigations, DQNN has identified three main reasons for this phenomenon: ① overproduction, ② impulse shopping, and ③ pungent fragrance.
The disposal of incompletely used cosmetics and skincare products inflicts far greater harm to the environment than plastic waste. Firstly, unopened and unused products are discarded, leading to direct material wastage. Secondly, the production process of cosmetics involves a substantial amount of chemical substances and energy consumption, and these costs translate into environmental damage when the products are discarded. Lastly, due to the unique nature of cosmetics, it is challenging to effectively recycle and reuse these discarded products, resulting in irreversible environmental pressure.
"Implementing SDGs Article 12: DQNN's Blueprint for a Sustainable Green Life"
At DQNN, we have established a sustainable cycle of green life based on the guiding principles of SDGs Article 12.
First and foremost, we prioritize helping users understand fragrances, essential oils, essences, and relevant regulations, while also offering customized product planning tailored to their needs. This pivotal step embodies our commitment to Responsible Production.
Once users have these products in hand, they can incorporate them into their daily lives or share them as thoughtful gifts. When the product is eventually used up, we actively encourage consumers to participate in recycling and proper waste sorting. Furthermore, we offer refill options and actively seek to reduce plastic consumption, allowing the products to be returned to DQNN to complete the cycle. This comprehensive approach demonstrates our dedication to Responsible Consumption.
Through these actions, we have crafted a blueprint for realizing a green life, integrating the values of sustainability, responsibility, and environmental consciousness into every facet of our practice.
"Using the wrong fragrance is more terrifying than using plastic. Are you still using the wrong fragrance? In fact, there is no wrong fragrance in the world, only unsuitable fragrance."
This is a belief that I wholeheartedly embrace. It goes beyond just selecting a fragrance; it reflects our reverence for life and the environment.
Our vision extends beyond mere profitability. We strive to lead people towards a green life, making environmental protection a way of life for all. It all begins with choosing a fragrance that aligns with your individuality. We firmly believe that the impact of "Choosing the Right Fragrance" on the Earth far surpasses imagination. If you share this vision with us, I sincerely invite you to be a part of our journey.
Together, we can make a difference and create a sustainable future where each fragrance choice contributes to the greater good of the planet and its inhabitants. Join us in this endeavor, and let's shape a greener world hand in hand.
- Tooony, Founder of DQNN.