FAQ

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FAQ

✦ Product related

Q1: The perfume nozzle I received cannot be used normally. Can I exchange it?

Q2: Can I place an order without being a member?

Q3: Where can I find other fragrance introductions?

✦ Order related

Q1: How long will it take to receive the goods after placing the order?

Q2: What is【Centralized free shipping】?

Q3: How to check the progress of an order?

✦ Store related

Q1: What are the business hours?

Q2: Where is the store located?

✦ Member related

Q1: How to become a member?

Q2: Are there any discounts for members?

Q3: Do members get birthday gifts?

Q4: How to unsubscribe from newsletters/store credit notifications?